Friday, April 20, 2007

Reason for Blackberry Failure identified...

Along with including a comment not quite complimentary to those addicted to their Blackberries, comes the details as to the cause of the recent Blackberry system failure that created havoc for some users last week:
In a statement late Thursday, the company said the outage from Tuesday evening into Wednesday morning was triggered by "the introduction of a new, non-critical system routine" designed to optimize the cache, or temporary holding space, of the system that handles e-mail sent to BlackBerry users.

RIM said it didn't expect the update to impact users, "but the pre-testing of the system routine proved to be insufficient."

The Waterloo, Ontario-based company also said the process designed to maintain service in the event of a failure "did not fully perform to RIM's expectations," causing a longer delay before service was restored.

The "editorial" less than complimentary portion of the AP piece:
Even more have simply become accustomed to - and often obsessive about - being able to check their e-mail at night and on weekends.

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