Complaints rolling in about Google Nexus One

Interesting story on the new Google phone, about some of the early problems.

Google introduced the Nexus One as the first device to be sold by the search company itself, rather than a manufacturing or carrier partner. The Nexus One, which runs Android 2.1, has been designed by HTC and works with T-Mobile's network in the United States.

But contrary to initial speculation, the device isn't free. It will retail for $180 with a 2-year contract with T-Mobile. An unlocked version is also available for $530 -- a price similar to most other smartphones -- and that version will work on other GSM phone networks worldwide as well as AT&T in the United States, although with some limitations.

The difference, though, is the Nexus One is available only through Google's online store. Unlike with a Motorola Cliq or a HTC G1, users can't walk into a T-Mobile store and buy the Nexus One.

They can't even count on T-Mobile's customer service representatives in store or the company's phone support to solve their problems.