Cabling nightmares

Where we live now we don't have cable or dish television, we have a digital adapter that only occasionally gets in one station -- that's a horror story for another day -- However, the last place we lived, we decided we were going to get satellite television. We ordered it, the cable contractor showed up and we thought all would be well.

All he did was drill a huge hole in our living room since we wanted and paid for two boxes, and left the cable that would go from the living room to the bedroom. He said that if we wanted it ran, we'd have to pay him extra or call in data cabling installers. Never mind that the agreement stated "2 complete installations" and we weren't talking about a difficult endeavor, there was an attic crawl space that went from one end of the apartment to the other.

While the company promised to send out another installer, we then discovered they lied about the ability to get local channels -- which was one of the reasons we went with them. So, we just canceled the whole thing, and were charged for the damage to the living room wall, when we moved out since they never made that right.

Moral of the story? Make sure you are dealing with an experienced Structured Cabling Contractor and if there is damage? Document it, it makes it easier later if you get the run around when it comes to repairs.